Shipping policy

Last Updated: May 27, 2026

At Aapka Essentials, we aim to deliver useful everyday products to your doorstep quickly, safely, and transparently. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

• Orders are usually processed within 24–48 business hours after confirmation.
• Orders placed on Sundays or public holidays may be processed on the next working day.
• COD (Cash on Delivery) orders may require confirmation through WhatsApp, SMS, email, or phone call before dispatch.

2. Delivery Timeline

Metro Cities — 3–5 business days
Tier-2 & Tier-3 Cities — 4–7 business days
Remote Areas — 5–10 business days

Please note:

• Delivery timelines are estimates and may vary due to weather, logistics issues, festivals, strikes, or courier delays.
• During high-demand periods or seasonal sales, deliveries may take slightly longer.

3. Shipping Charges

Orders above ₹999 — Free Shipping
Orders below ₹999 — Shipping charges may apply at checkout

Any applicable shipping charges will be shown clearly before payment.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and serviceable pin codes across India.

Important COD Conditions

• COD availability depends on product type, order value, and delivery location.
• Some high-risk pin codes may not support COD.
• COD orders may be verified before dispatch.
• Repeated fake or refused COD orders may lead to future COD restrictions.

5. Order Tracking

Once your order is shipped:

• You will receive a shipping confirmation via SMS, email, or WhatsApp.
• Tracking details will be shared once available.
• You can also track your order through our Track Order page.

6. Delayed Deliveries

While we try our best to ensure timely delivery, delays may occasionally occur due to:

• Courier partner issues
• Weather conditions
• High order volumes
• Remote delivery locations
• Public holidays or regional restrictions

We appreciate your patience and understanding in such situations.

7. Incorrect Address or Delivery Issues

Please ensure that:

• Your shipping address is accurate and complete.
• Your phone number is active and reachable.

Aapka Essentials will not be responsible for delays or failed deliveries caused by:

• Incorrect address details
• Unreachable phone numbers
• Customer unavailability during delivery attempts

Additional shipping charges may apply for re-dispatch requests.

8. Non-Serviceable Locations

Some remote or restricted areas may not be serviceable by our courier partners. In such cases:

• We may contact you for an alternate address, or
• The order may be cancelled and refunded if already prepaid.

9. Partial Shipments

In some cases, items from the same order may be shipped separately depending on product availability or warehouse location.

You will receive separate tracking details if applicable.

10. Damaged Packages

If your package appears damaged during delivery:

• Please record an unboxing video if possible.
• Contact us within 48 hours of delivery with photos/videos.
• Email us at: support@aapkaessentials.in

We will review the issue and assist you accordingly.

11. Contact Us

For shipping-related questions or support:

Email: support@aapkaessentials.in
WhatsApp Support: Available during working hours